We recently have reports of deposit items getting lost on withdrawal. I would need to get detailed information from you on this in order to fix it:

• The Deposit ID
• The item type
• which world you were in
• possibly exact time

please post here as a comment.

[Update]

I think I found the issue. It seems that the diamond pickaxe has been re-named from “diamond_pickaxe” into “diamond_pick” in minecraft. So diamond pickaxes failed to be deposited and therefore disappeared. I have fixed that now, so we should be back to normal.