We had some severe lag spikes over the last 5 hours and I once contacted the hosting support about it via web chat about 2 hours ago. I got disconnected in the middle and let it be since the lag was gone by then. What I got out of this was the best way to monitor the lag. So when the lag escalated just now I made the right records and called to the USA support this time to get a reply. While I was on the phone with the support guys I recorded these traceroute figures from my server TO my home provider. So this represents the network inside the provider that should normally reply within a bracket of 2ms, but instead I got this here:
1 ip-184-168-65-251.ip.secureserver.net (184.168.65.251) 220.524 ms 220.521 ms 220.731 ms
2 * * *
3 * * *
4 * * ip-208-109-113-169.ip.secureserver.net (208.109.113.169) 33.251 ms
5 ip-97-74-252-21.ip.secureserver.net (97.74.252.21) 31.845 ms * *
6 * scd-edge-01.inet.qwest.net (63.227.225.69) 31.792 ms *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
The stars mean that the server did not reply in time to the request.
From my home I got some replies within an acceptable 200ms, but again some severe spikes within a 2500ms frame, with 350 being considered severe.
So the support there woke up some technicians and they are working on the issue. I figured waiting until they are done is the best solution.
Given that they are in panic-mode already it does not really help to create a trouble-ticket.
On the good side, the server itself never had any delay so far. It is also very likely that some of the lag that occurred over the recent days was caused by the same issue that godaddy has now, and whatever they have to fix will also fix that.
Also, I have NO idea how long this will take. It’s their lifeblood though I would think they do that fast.
Thanks for explaining what is going on Unc. How long do you expect it will take to get it running?
no idea. should be fast though.
Cool, I was on for about 10minutes when the lag problem started then had to go. I didn’t even know any of this was going on.
As you said, it is there lifeblood. When I worked as a field fiber contractor, I would get calls related to stuff like this in the middle of the night or evening, sometimes on weekends to get stuff up and running. It may be that maintenance caused loop switches (re-routing) to less than ideal routes for traffic, but the likelihood that this lasts more than a day isn’t high. I even did a good deal of work for Qwest back then, and they are usually on top of their stuff. Companies like that see $$ going out the window for every second that a problem persists on their network.
Let’s hope it’s not long. :D
um yer i didnt understand much of it.
But i got a susqestion, if the lag doesnt stop and its pretty bad i say just change it to a temp map and turn off the plugins.
Yeah from your reply I can see that you did not understand anything at all. I actually even wonder if you read it in the first place.
The lag is not caused by something that happens on the server but by other computers on the network.
Sorry micko, this might be a bit blunt, but still, here it is:
If you don’t understand it, don’t comment on it.
… im only 14 i can not understand things!!
I don’t think you understood what uncovery just said.
You might have just trolled OSF so hard that his head exploded. R.I.P. –> V.I.P.
O RLY?
\
Usually when someone at work comes at me with something like this I like to play it out. Like ask if the color of their mouse, keyboard and monitor are the same shade of beige. Or if there is a natural 90deg angle between the same when they are on the desk. You can just turn this annoyance around is all I am saying.
It’s only 10 am, but I’m pretty sure that’s the funniest thing I’ll hear all day!
Thnaks for getting this problem sourted out. :D
Nice job trying to keep this server lag-free. I have no problem waiting it put, it shoupd be foxed fast.
Thanks Uncovery for keeping is in the loop. I hope it gets resolved soon :)